“Hey Alexa! Play Blinding Lights by The Weeknd.” Almost all of us have either heard or said the above statement in the past few years without any exception. Your choice of AI might vary––it could be Alexa, Siri or Google. Some might even contend that Cortana is a part of this elite list. These AI-powered […]
What is the difference between your home-grilled burgers and the burgers you buy from the take-away at, say, McDonald’s? It might not be the burger. Easy access to the best ingredients in the market and multiple recipes floating around on the Internet is enough to turn any amateur home cook into a Masterchef. The difference […]
Cloud communications are a great way to ensure your business can grow without limits. Hosted phone systems can adapt and grow with your business without the need for costly infrastructure and hardware. A good provider knows that cost is often a factor in business decision-making and ensures that their clients have access to Business Phone […]
Protection of an organization’s invaluable data has been a major point of concern for IT teams worldwide. In this digital age, there is a looming threat of cloud hacks and other forms of ‘Digital Disasters’. This has rapidly driven up the need to adopt Disaster Recovery as a Service (DRaaS) solutions to safeguard the sanctity […]
The cloud computing market is expected to grow from USD 371.4 billion in 2020 to USD 832.1 billion by 2025. This forecast period indicates a compound annual growth rate (CAGR) of 17.5%. But, what is pushing this growth? What is urging businesses to head towards automation? The advantages of cloud solutions are innumerable. From providing […]
If your business is looking to use the Agile methodology, then your hosted phone system can help you implement it seamlessly. Adapting this methodology for your processes and operations can lead to stronger customer relationships, quicker increments in results, better collaboration, and overall, a much more effective way of working. If your organization already uses […]
Call centers play a cardinal role in earning customers and thereby in the success of businesses. Your contact center kiosk establishes customer relationships, contributes towards better customer acquisition, boosting your business’ revenue and growth. So, how do call centers do this? Outbound and inbound calling are the two primary mediums of communication utilised to connect […]
The COVID-19 pandemic hit the world with the brute force equivalent of a sudden tsunami flooding onto a lonesome beach. For the most part of the past year, a worldwide shutdown was in place to try to contain and minimise the collateral damage in human lives brought upon by the pandemic. Even today, most countries […]
Undoubtedly, communication is the lifeblood for every organisation to grow. This applies to all businesses irrespective of their sizes. Previously, the notion was that high-end technology and infrastructure are meant only for larger enterprises. Small businesses overlooked the need to embrace technological innovations. They either lacked the funds to incorporate them or simply weren’t open […]
