Phones and sales enjoy a close relationship. Talking to potential as well as existing customers helps a long way in convincing them about the benefits of your services and products. The greater your quantity and quality of communication with the customers, the more will be the benefits for your company. This is why there is […]
Running a call center can be a tricky business. A single mistake from any agent can lead to negative results or angry customers. Even though there are well-documented rules as to how an agent should deal with a client over the phone, it is not possible to cover all the sticky situations an agent may […]
Call centers form a major part of today’s business structure. Almost all organizations need to deal with customers over the phone and thus need a well set up calling center to cater to the requirements of their clients in the best possible manner. However, with the fast advancements in the technologies all around, simply calling […]
