How A Call Back Option Ensures Customer Satisfaction2 Comments/November 29, 2016A waiting customer on the line, often signifies that the technical…
Average Handling Time: 5 Ways To Reduce it in Your Call Center2 Comments/November 16, 2016Average handling time is a major factor that decides the productivity…
Cloud Security: What Call Centers Need To Know2 Comments/November 11, 2016Cloud has been a great innovation in the current times and it…
How Call Center Software Keeps the Customer Focus Intact3 Comments/November 8, 2016Any call center solution has no meaning if the focus on the customer…
5 Things a Hosted Predictive Dialer can do for Your Business3 Comments/November 2, 2016The value of your business proposition is pointless until it…
How Cloud Call Centers are Making Global Agent Force for Customers Worldwide2 Comments/October 25, 2016It has been found that the arrival of cloud hosted call center…
Top 10 Hosted VICIdial* Features You Should Know About4 Comments/October 21, 2016In a customer support environment, VICIdial* has turned out to…
What Makes a Call Center Relevant for a Global Customer Base1 Comment/October 18, 2016A call center provides a platform for the customer agent communication.…
How Virtual Call Centers Support Faster Customer Service3 Comments/October 13, 2016Virtual call centers have made the contemporary scenario of customer…
How A Call Back Option Ensures Customer Satisfaction
Average Handling Time: 5 Ways To Reduce it in Your Call Center
Cloud Security: What Call Centers Need To Know
How Call Center Software Keeps the Customer Focus Intact
5 Things a Hosted Predictive Dialer can do for Your Business
How Cloud Call Centers are Making Global Agent Force for Customers Worldwide
Top 10 Hosted VICIdial* Features You Should Know About
What Makes a Call Center Relevant for a Global Customer Base
How Virtual Call Centers Support Faster Customer Service