Events and Webinars
Get all the latest updates about events and
webinars delivered by the industry leaders
to improve your call center performance.
Upcoming Events
June 2-4, 2021
Hilton Columbus at Easton | Columbus, OH
Interactive Customer Experience (ICX) Summit
This event will assist you in identifying new tactics and technologies to improve the customer experience. The ICX Summit explores customer engagement technologies accessible to companies in retail, restaurants, travel, healthcare, and more. This event will provide you the opportunity to learn from leading CX innovators about what works and what doesn't, and how to enrich the quality of customer experience.
September 2-3, 2021
Amsterdam, The Netherlands
Intelligent Systems Conference (IntelliSys) 2021
This conference will teach you about intelligent systems and artificial intelligence, as well as how to apply in the real world. This conference mission is to provide a premier forum for researchers and industry professionals to exchange new ideas, research findings, and growth experiences across a variety of fields.
July 18-22, 2021
New York, USA
International Conference on Machine Learning and Data Mining
This conference will assist you in bringing together all researchers working on machine learning and data mining from all over the world to explore the current state of the field and to guide future developments. It will make you understand better about machine learning and data mining and its future.
Upcoming Webinars
April 14, 2021
12pm Eastern US Time
What’s next for Cloud Comms and Collaboration
This webinar will assist you in comprehending the changing landscape of cloud and managed services and why service providers should expand their offerings and support restructuring and alliances.
June 02, 2021
11:00 AM PT / 2:00 PM ET.
Speech Analytics & AI: A Game-Changer for CX
This webinar will assist you in understanding and discovering what can be achieved when speech analytics and AI are used to drive customer experience.
June 8-11, 2021
8:PM CET
The World’s Online Omnichannel Conference - Omnichannel X
This conference will help you learn from the best in the industry on what it takes to create outstanding interactions and valuable content – anytime, anywhere, from people with diverse but similar backgrounds. You'll also discover how to improve the company's ROI while assisting users in achieving their objectives.
